Further aged care information
There are a number of useful contacts for general aged care information and support.
My Aged Care
My Aged Care can help you find information about the services you need and what you need to do to receive them. There is also a national contact centre that can answer your questions; they are open Mon-Fri 8am – 8pm, Sat 10am – 2pm.
Website: My Aged Care
National contact centre: 1800 200 422*
Phone numbers and websites for health and aged care services are located in the Number you need section of the White Pages.
National Aged Care Advocacy Line
Phone: 1800 700 600*
Website: National Aged Care Advocacy
* 1800 calls are free calls from fixed lines; however calls from mobiles may be charged.
Phone: 13 11 14
National Dementia Hotline
This telephone and support service is funded by the Australian Government and staffed by trained advisers from Alzheimer’s Australia.
Phone: 1800 100 500*
Australian Aged Care Quality Agency
The Quality Agency’s role is to promote high quality care through accreditation and quality standards monitoring and providing information, education and training to the industry.
Phone: 1800 288 025*
Website: Australian Aged Care Quality Agency
State and territory coroner’s offices
Every state and territory has a coroner’s office – please check the White Pages for contact details.