Our resources are free. You can order from our range of resources for your own use or to use in your advocacy service, health service or aged care service.
Our resources can:
- help people understand their options to provide feedback, raise a concern or lodge a complaint within the aged care service or with the Aged Care Complaints Commissioner.
- support aged care staff to resolve concerns within the service.
How to place your order
- Complete the online resource order form below.
- Complete this hard copy order form – PDF 745KB and return it via one of these options:
National Mailing and Marketing (02) 6260 2770
Aged Care Complaints Commissioner
c/o National Mailing and Marketing
11 Tralee Street HUME ACT 2620
Feedback on our resources
After you receive your order, a survey will be enclosed so you can provide feedback about the resources you received. You can mail it to us using the prepaid envelope, or submit your feedback about our resources online.
We value your feedback. The survey only takes a few minutes to complete, and your feedback will help us to improve the information we provide.
Online resource order form