Rae Lamb’s managing complaints webinar is now available for viewing

Last week, Rae hosted a webinar with Home Care Today. More than 100 service providers attended from around the country and they heard her talk about the role and objectives of the Aged Care Complaints Commissioner and the complaints resolution process. There was also some discussion about the number and type of home care complaints received in the first six months of the Complaints Commissioner.

The webinar is now available online for viewing here. Just log into the portal for access.