Media interest about the Aged Care Complaints Commissioner’s new role

It has been a busy start to the year for the Aged Care Complaints Commissioner. As well as settling into her new responsibilities and visiting her staff around the country, Rae Lamb’s new role has attracted considerable media interest over January.

The Complaints Commissioner has been discussing her independent approach to resolving complaints, her vision for complaints to improve quality of care as well as some broader aged care issues.

Some of the media highlights include:

  • Television interviews on ABC Weekend Breakfast and Sky News Day
  • Radio interviews on 2GB (Sydney), 2SM (Sydney), 2UE (Sydney), 6PR (Perth), ABC66 (Canberra), ABC North and West South Australia (Port Pirie), and ABC Central West (Orange)
  • Articles in the guardian, The Border Mail, the Sunshine Coast Daily, The Mandarin, The Age, aged care insite, The Senior, DPS Guide to Aged Care, Hawkesbury Gazette, Southern Argus, Port Macquarie News, South Gippsland Sentinel Times, Monaro Post, Mudgee Guardian & Gulgong Advertiser, Barrier Daily Truth, the Australian Nursing and Midwifery Journal, the Daily Examiner, the Swan Hill Guardian, the Western Star, Bribie Weekly, the Mildura Midweek, the Ballarat Star and the Northern Star.

Media interest in the Complaints Commissioner is continuing; Keep your eye on the latest news section of our website or subscribe to our email subscription service to be kept up to date.

Media requests

The Complaints Commissioner is available for media interviews. Please note she is unable to discuss aged care complaint cases or comment on the affairs of specific aged care service providers. This is protected information under the Aged Care Act 1997.

Requests can be emailed to or phone 0401 663 548.

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