Latest News

Page last updated: 16 December 2018 (this page is generated automatically and reflects updates to other content within the website)

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Aged Care Quality and Safety Commission legislation passed through Parliament

28 November 2018

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Appointment of new Aged Care Quality and Safety Commissioner

24 October 2018

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Submission to the Senate Community Affairs Legislation Committee

28 September 2018

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Going for Gold – Seizing the moment in complaints

02 July 2018

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Submission to the Senate Economics References Committee inquiry

25 June 2018

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Updated Memorandum of Understanding with the Australian Aged Care Quality Agency

19 June 2018

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Rae's Reflections - Supporting our Lesbian, Gay, Bisexual, Transgender and Intersex Elderly

08 June 2018

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Memorandum of Understanding with the Older Persons Advocacy Network

16 May 2018

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National Quarterly Bulletin

04 May 2018

The Aged Care Complaints Commissioner has recently made December quarterly data available to the public.

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Aged Care Quality and Safety Commission Announcement

23 April 2018

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Aged Care Complaints Commissioner Consultative Committee

06 April 2018

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Submission to the Standing Committee on Health, Aged Care and Sport inquiry

21 February 2018

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Aged Care Complaints Commissioner Annual Report 2016-17 now available

20 September 2017

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Rae’s Reflections – The Power of an Apology

18 August 2017

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Submission to the Senate Community Affairs References Committee inquiry

07 July 2017

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Complaints Matter 2017 – Videos

08 June 2017

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The Aged Care Complaints Commissioner’s Corporate Plan 2017 and 2018

06 June 2017

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We’re now on Twitter!

23 March 2017

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The Aged Care Complaints Commissioner’s social media presence

02 March 2017

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Release Launch of new education resources

01 February 2017

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Connecting with LGBTI elders through dance

25 January 2017

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The year in review

22 December 2016

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Rae Lamb has been reappointed as the Aged Care Complaints Commissioner

14 December 2016

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Rae Lamb’s managing complaints webinar is now available for viewing

18 October 2016

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Managing Complaints webinar

07 October 2016

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Aged Care Complaints Commissioner Annual Report

05 October 2016

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Our response to the Australian Law Reform Commission’s Issues Paper on Elder Abuse

01 September 2016

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New translated CALD resources available

05 August 2016

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New information animation – “How the Aged Care Complaints Commissioner can help you”

18 July 2016

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Heaters: a seasonal reminder

28 June 2016

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Conference presentation – ‘World Elder Abuse Awareness Day 2016’

16 June 2016

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Updated ‘Aged Care Complaints Guidelines’ and ‘Policy for Managing Unreasonable Conduct’ available

23 May 2016

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Feature article – ‘Home care complaints on the rise’

05 May 2016

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Feature article – ‘The importance of complaints’

07 April 2016

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We are here to listen to your concerns and resolve your complaint

24 March 2016

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Resource orders – flying out the door

11 March 2016

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New translated resource available –The service we offer you

17 February 2016

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Media interest about the Aged Care Complaints Commissioner’s new role

03 February 2016

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Welcome to the Aged Care Complaints Commissioner

01 January 2016

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Aged Care Complaints Scheme Annual Shutdown

17 December 2015

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Our website will be changing in 2016

23 November 2015

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There are changes coming for the Aged Care Complaints Scheme (the Scheme).

18 November 2015

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Come visit the Scheme in November!

28 October 2015

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Come visit the Scheme in October!

08 June 2015

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Come visit the Scheme in August!

08 May 2015

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