Our brochures and booklet are for people receiving aged care or someone who knows someone receiving care. They explain the options, outcomes and processes for resolving concerns about aged care.
You can order resources for free through our online order form.
This handy and discrete brochure provides information about our role, options for resolving concerns and contact details.
This brochure is also available in 24 community languages.
This handbook provides more detailed information including the Aged Care Complaints Commissioner’s role, the options available to resolve concerns, review rights, advocacy and useful contacts. The handbook is suitable for anyone.