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Feedback

We value your feedback and enquiries.

For general or media enquiries, please contact us.

We also welcome feedback about any of the following:

Feedback about our service

If you are not happy or satisfied with our service at any stage of a complaint process, you have the right to complain about this.

Customer satisfaction survey

If you have been involved in a complaint that was resolved with the Aged Care Complaints Commissioner, we encourage you to complete our customer satisfaction survey.

Feedback about our resources

Have you read an Aged Care Complaints brochure, booklet or fact sheet? Have you seen one of our posters displayed? If so, we would like to hear what you think about these resources to improve our materials. You can tell us what you think by completing an online survey.

Website feedback survey

We would like to hear what your think about our website. Does it meet your needs and can you find what you are looking for easily? You can tell us what you think by completing an online survey.