Complaints Matter 2017 – Videos
Complaints Matter 2017 was the first event hosted by the Aged Care Complaints Commissioner. The event offered 100 industry and consumer stakeholders the opportunity to be a part of the ongoing discussion around the importance of complaints in aged care and other sectors. We saw Australian and international speakers from different industries take the stage, a panel discussion hosted by the Complaints Commissioner Rae Lamb, as well as an interactive workshop aimed at giving people insights into the different perspectives of a complaint story.
We’ve uploaded videos of each of our speaker’s presentations and the panel discussion to our official YouTube channel.
You can find the links to each of the videos here: