Come visit the Scheme in October!

The Aged Care Complaints Scheme will be attending two conferences throughout October and we welcome the opportunity to speak with you. The conferences are the Better Practice Conference in Perth and the Leading Age Services Australia (LASA) National Congress in Melbourne.

Leading Age Services Australia (LASA) National Congress

Sunday 11 October – Wednesday 14 October

Melbourne Convention and Exhibition Centre

The Aged Care Complaints Scheme will provide a booth at the LASA National Congress. Come along and visit us – we can provide you with information and answer your questions. For more information about the event, click the following link: http://www.lasacongress.asn.au/

Better Practice Conference

Thursday 15 October – Friday 16 October

Pan Pacific Perth

207 Adelaide Terrace, Perth, Western Australia 6004

This will be the sixth in a series of seven Better Practice Conferences held this year as the Australian Aged Care Quality Agency tour around Australia. On day two of this event, Vivienne Burnham (Director of the Office of Aged Care and Quality Compliance team) will be talking about how complaints can be turned into a powerful force for change in your organisation.

For more detail on the conference, check out this link: http://www.cvent.com/events/better-practice-perth-2015/event-summary-d0ab2dc88b95480a870a1d2d15fb053e.aspx

07 October 2015 this post was edited to note a second conference.

08 October 2015 this post was edited for clarity.

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