Come visit the Scheme in August!

The Aged Care Complaints Scheme will be attending five conferences throughout August and we welcome the opportunity to speak with you.

Read on and we’ll tell you more.

Better Practice Conference

Thursday 6 August – Friday 7 August

Hilton Adelaide

233 Victoria Square, Adelaide SA 5000

This will be the third in a series of seven Better Practice Conferences held this year as the Australian Aged Care Quality Agency tour around Australia. On day two of this event, Jamie Droney (Director of the Scheme’s Procedures and Training team) will be talking about how complaints can be turned into a powerful force for change in your organisation.

For more detail on the conference, check out this link:

Health in Difference 2015 – 9th National LGBTI Health Conference

Thursday 13 August – Saturday 16 August

National Convention Centre

31 Constitution Ave, Canberra ACT 2601

Health in Difference is a National conference hosted by the National LGBTI Health Alliance on the health and wellbeing of lesbian, gay, bisexual, trans, intersex, queer and other sexuality, gender, and bodily diverse people and communities.

Join us in a panel discussion with representatives from the Department of Social Services discussing a range of topics relating to the ageing and aged care system including the complaints system, My Aged Care and consumer-directed care. For more information, click the following link:

Country Women’s Association of Australia (CWAA) National Conference

Monday 24 August – Thursday 27 August

Panthers Club

1 Bay St, Port Macquarie NSW 2444

Most of us would know that the CWAA is the largest women’s organisation in Australia, with an interest in issues relating to the health and wellbeing in rural, remote and urban areas. The Scheme will be taking part in the conference via a booth at the event. We would love you to stop by for a visit, find out more:

Better Practice Conference

Thursday 27 August – Friday 28 August

Novotel Brighton Beach

Cnr Grand Parade & Princess St Brighton-Le-Sands, NSW 2216

Jamie Droney will be presenting once again at the Sydney conference which represents the fourth of the Better Practice Conference series.

2015 Joint International Association of Homes & Services for the Ageing (IAHSA) and Aged & Community Services Australia (ACSA) Conference

Monday 31 August – Friday 4 September

Perth Convention & Exhibition Centre

21 Mounts Bay Rd, Perth WA 6000

Come and say hello to Dr Anna Moore from the Scheme’s Procedures and Training team who will be facilitating an exhibition booth at the conference to provide information about complaints and answer questions. Don’t forget to stop by! For more information go to:

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